21+ | Responsible Gaming

Play Responsibly at b8ny

Gaming is meant to be enjoyable. b8ny provides full tools and support to help players stay safe and maintain healthy gaming habits.

What Does Responsible Gaming Mean

Gaming is a way to find entertainment, excitement, and fun. But without control, problems can arise. b8ny is committed to supporting every player in setting their own limits and playing with good judgment.

Responsible gaming means enjoying gaming as entertainment — not relying on it as a source of income or borrowing money to play. Accept that losses can happen and never play more than you can afford. This principle is the foundation on which our platform is built.

Important Warning

If you ever feel any of the following about your own gaming, remember to contact us —

Continuing to play with the thought of winning back money you have lost
Feeling that you have spent more than you planned to
Finding that gaming has affected your family, work, or well-being
Wanting to hide the fact that you are gambling

Protection Tools We Provide

At b8ny, every player can use the following tools freely to stay in control.

Limit

Deposit Limit

You can set a maximum deposit amount daily, weekly, or monthly. Once the limit is set, any deposits exceeding that limit will be declined. A deposit limit is one of the most effective ways to keep your spending in check.

Time Control

Playing Time Limit

You can set a limit on how many hours you play per week in advance. When you approach the time you set, you will receive a notification alert, and you can adjust your playing time from there.

Break Time

Temporary Break (Time-Out)

If you want a short break, you can temporarily close your account for a period of 24 hours up to 6 weeks. During that time, you cannot deposit or play, and you will need to submit a request to reopen your account. This option is a good first step for anyone who wants to take a break from gambling.

Permanent

Self-Exclusion

If you want to stop gambling, you can request a self-exclusion. The closure can last from 6 months to 5 years, or permanently. Once the period ends, your account can only be reopened if you are invited to do so through Live Chat.

Health

Reality Check

While you play, a notification appears on screen at set intervals showing how long you have been playing and how much you have spent. This Reality Check tool helps players review their play and make informed decisions.

Protection

21+ Age Verification

You must be 21 or older to open an account at b8ny. Age verification is done on the day you register, and you can only play once it is confirmed. Access by children and young people is strictly prevented.

How to turn on the control tools

b8ny's responsible gambling tools should be turned on and kept on. The steps to do this are straightforward —

Log in to your account

Choose the tool you need

Deposit limit, playing time limit, Time-Out, or Self-Exclusion — select whichever tool you want to change.

Set the period and amount

Enter your daily / weekly / monthly limit and click "Save". It takes effect immediately.

Get help through Live Chat

If you cannot find the tools or need help closing your account, contact our 24/7 Burmese-language Live Chat — our team will help you right away.

Where to reach us

Having problems because of gambling? Do not hesitate to get in touch with us —

Live Chat — 24/7 in Burmese, instant response

Email — [email protected]

Our team handles responsible gambling matters with discretion and a friendly approach, so you can reach out to them with confidence.

Know the warning signs

When checking in with yourself, take an honest look at the signs below —

Feeling like you have to borrow money to deposit when you cannot afford to gamble
Telling yourself you need to keep playing to win back money you have lost
Wanting to hide your gambling from family or friends
Trying to stop gambling but being unable to

Spending more than you planned to no matter what
Feeling that gambling is affecting your work, relationships, or health
Feeling anxious and losing your judgment when you cannot gamble
Unable to sleep, eat, or control your temper because of gambling

If you notice one or more of these signs in yourself, reach out to b8ny's Live Chat — no need to feel embarrassed, we're here to help.

The 5 principles of responsible gaming

Keep these 5 principles in mind to stay in control and keep gaming fun —

Set a budget in advance

Decide how much you're willing to spend before you start, and stop when that amount is gone — don't try to add more.

Set a time limit

Decide in advance how long you'll play each day — one hour or two — and stop when that time is up.

Gaming is entertainment only

Don't play expecting to make money from it. Treat it as a form of entertainment and play mindfully.

Don't play when angry or stressed

Playing when you're angry, anxious, tired, or worried can lead to poor decisions and a higher chance of losing.

Take breaks

Step away regularly while you're playing — get a drink of water, take a walk, and check in with yourself.

Protecting those under 21

b8ny does not allow anyone under 21 to play. This is a rule we do not bend. If there are children or young people in your household, protect any device that has the platform open —

Set a password or screen lock on the device you use to play
Don't share a device where you're logged in to your b8ny account with students or children
Never share your account login details with anyone
If you find a child has been playing, report it via Live Chat immediately and close the account
Use parental control software to block children from accessing the site

Questions about responsible gaming

Questions players ask most often —

You can request to reopen your account via Live Chat only after the self-exclusion period (6 months, 1 year, 5 years, or permanent) has ended. Requests to reopen before the period ends will be refused — this is for the player's own protection. If you choose permanent exclusion, your account can never be reopened.

Yes — stricter changes, such as lowering a limit, take effect immediately. However, more lenient changes, such as raising a limit, take effect after a 24-hour cooling-off period. This gives players time to reconsider before the change applies.

b8ny's 24/7 Live Chat staff are trained to assist with responsible gaming matters. To close your account, set limits, or talk about a gambling problem, email [email protected] — we will respond without judgment.

Time-Out is a temporary account closure where you can choose any period from 24 hours to 6 weeks. Once that period ends, your account can be reopened normally. Self-Exclusion is a longer account closure — from 6 months up to 5 years or permanently — and reopening before the period ends is not allowed.

The first step is to use b8ny's Self-Exclusion tool to close your account. After that, while your account is closed, you can reach out to a counsellor or medical professional for support with gambling problems. Talking to family has also been found to help a great deal.

No. b8ny is a platform exclusively for players aged 21 and above. Age verification is required when opening an account, and accounts that do not meet this requirement will be suspended. We strictly check for underage access.

Play with safety and fairness

b8ny gives every player the tools to play freely and in control. Set your budget, put your limits in place, and play — we're always here to help.

More games to explore on b8ny

Game pages that go hand in hand with responsible gaming —